Safe Gaming Commitment

Responsible Gaming at sbg66
Your safety is our priority

sbg66 believes gaming should be a source of entertainment — never a source of stress or problems. Our responsible gaming policy helps keep you safe and happy.

What is Responsible Gaming and why does it matter?

Online gaming is a great form of entertainment. But like any entertainment, it is enjoyable only when you know your limits and stay within them.

Responsible gaming at sbg66 means setting your own budget, taking breaks when needed, and treating gaming as a small, enjoyable part of life. We want you to stay safe at all times.

Our platform provides effective tools such as deposit limits, self-exclusion, and time-out to help you enjoy games mindfully. This policy is not just a list of rules — it is our commitment.

  • Gaming is never a guaranteed way to earn money
  • Only play with money you can afford to lose
  • Do not play to recover money you have lost
  • Avoid playing when drinking or under emotional stress

Need help?

Talk to us in Bengali on our 24/7 live chat or send us an email.

For users aged 21+ only

To open an account at sbg66 and take part in any gaming activity, you must be 21 years of age or older. Creating an account for minors is strictly prohibited and any violation of this rule will result in the immediate closure of the account.

Our Protection Tools

sbg66 provides the following effective tools to help you enjoy gaming responsibly.

Set Deposit Limits

Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait 24 hours.

Time-Out

You can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place bets. Your account will be automatically reactivated when the break ends.

Self-Exclusion

If you feel gaming is affecting your life, choose self-exclusion. It is possible to close your account from 6 months up to permanently. This step is considered irreversible.

Gaming History Review

You can view your complete gaming history and deposit and withdrawal records at any time. Staying aware of your own gaming habits is the first step toward responsible play.

24/7 Support Centre

Our Bengali-speaking support team is always ready to help with any issue. Talk to us directly on live chat or send an email to [email protected]. No question is too small.

Set Betting Limits

Not just deposits — decide in advance the maximum amount you will bet in each session. This keeps your budget under control and prevents unplanned spending.

Warning Signs of Problem Gaming

If you notice any of the signs below, contact us promptly and consider self-exclusion.

Playing to recover losses

Repeatedly placing bets with the aim of making up for previous losses is a dangerous habit.

Neglecting personal or professional responsibilities

Prioritising gaming over family, work, or studies is a warning sign.

Gambling with borrowed money

Placing bets using money meant for living expenses or money that has been borrowed is extremely risky.

Playing in secret

Hiding your gaming habits from loved ones may be a sign of an underlying problem.

Anxiety and irritability

Feeling restless, anxious, or angry when you are unable to play is a sign of addiction.

Exceeding your budget

Consistently going beyond the limits you set for yourself before each session.

Deposit and Withdrawal Limits and Rules

As part of responsible gaming, sbg66 provides transparent financial guidelines. Please keep the following in mind.

  • Minimum deposit amount is ৳100 (available via bKash, Nagad, Rocket, Upay, and bank transfer)
  • Minimum withdrawal amount is ৳800
  • Withdrawals typically take between 30 minutes and 3 hours to complete
  • Withdrawals can only be made to an account registered in your own name
  • Withdrawals are not possible until the bonus wagering requirement (10x) has been met
  • Account verification may be required for any suspicious transactions

Budget Planning

Each month, set aside only the amount of money that, if lost, would not affect your daily life.

Time Management

Decide in advance how long you will play each day and log out once that time is up.

Review Your Stats

Once a month, check your wins and losses. An honest review will help you make the right decisions.

Identity Verification

Complete your identity verification to keep your account secure and use a strong password.

The Self-Exclusion Process

Taking a break is a sign of strength, not weakness. Self-exclusion at sbg66 is completely straightforward.

01

Contact Live Chat

Write to us in Bengali on our 24/7 live chat and submit your self-exclusion request.

02

Choose a Duration

Select your preferred duration: 6 months, 1 year, 3 years, or permanent closure.

03

Confirmation

The support team will verify your identity and confirm the request. There will be no delay.

04

Account Closed

Your account will be completely deactivated for the chosen period — no login will be possible.

Important: During the self-exclusion period we will not send you any promotional emails or offers. Your account will not be reactivated before the period ends, regardless of any request. There are no exceptions in the case of permanent closure.

Responsible Gaming FAQ

Answers to the most frequently asked questions about responsible gaming.

Go to your account settings, find the "Responsible Gaming" section, and easily set a daily, weekly, or monthly deposit limit. The limit takes effect immediately. If you have any trouble, contact our 24/7 live chat — we'll help you in Bengali.

Yes. If there is a balance in your account at the time of your self-exclusion request and the wagering conditions have been met, you can withdraw it. The support team will assist you through this process. Bonus balances are generally forfeited.

A time-out is a temporary break — from 24 hours up to 6 weeks, after which your account is automatically reactivated. Self-exclusion is a longer-term decision — 6 months or more, and the account cannot be reactivated during that period. If you feel your situation is serious, choose self-exclusion.

Self-exclusion must always be requested by the account holder themselves, not by a third party. However, if you are concerned about someone, let our support team know. We will assess the situation and take the necessary steps. We also act immediately on reports of suspected underage users.

No. sbg66 is strictly for users aged 21 and above. Age is verified at registration and identity documents may be requested at any point. Any account belonging to an underage user will be closed immediately and the deposited amount (excluding any bonuses) will be returned.

Talk to us in Bengali on our 24/7 live chat at any time — no waiting. You can also reach us by email: [email protected]. Our support team will listen to you confidentially and provide the best assistance possible.

Enjoy Safely Right Now

Play responsibly and enjoy the best games at sbg66. Go to any of the sections below.

Cricket Betting

Bet on BPL, T20, and international cricket

View Cricket

Slots Games

Enjoy the best slot games all in one place

View Slots

Live Casino

Play live games with real dealers

View Casino

More questions?

Find all the answers on our FAQ page

View FAQ

Need help? We are always here.

Our specialist team is available 24 hours a day, 7 days a week for any responsible gaming matter. Talk to us in Bengali on live chat or send an email: